Build and Grow: How to go from Tradesperson to Managing Director in the Construction and Trade Industries by Alison Warner

Author:Alison Warner [Warner, Alison]
Language: eng
Format: epub
ISBN: 9781781332443
Publisher: Rethink Press
Published: 2017-11-05T00:00:00+00:00

CASE STUDY

Defining roles and responsibilities

I was referred to Dave, the Managing Director of a construction company, in September 2016. He arrived for the consultation looking very stressed, but was also open to receiving help and advice.

We began working together in the October, and I could instantly see that the business would benefit from some simple structures to create better communication and enable Dave to let go of a lot of tasks.

Dave’s strengths lay in creating fantastic conservatories. He was clearly talented and had a lovely way with customers. Winning the business was not the issue; it was what happened once he had agreed to send a quote that was where it was all going wrong.

Outlined below is the vicious circle he had found himself in:

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